Over the next 20 years as people grow older, the number of people with a disability will rise to one in five ontarians. Accessibility for ontarians with disabilities act aoda guidelines for cannexus presenters recognizing the history of discrimination against people with disabilities in ontario, the aoda was created to develop, implement and enforce accessibility standards in order to achieve accessibility for ontarians with disabilities. Since then, businesses and organizations in ontario have been required to change certain practices at their physical locations to assist people with disabilities. Learn about your rights and responsibilities under the code and the aoda and how they affect you at work, in services and in housing. Harassment and discrimination on the basis of disability are against the law, and they are infractions of your employers harassment policy.
While the immediate needs are to establish the standards for five categories covered by the legislation there is a large piece of the evolution of access to employment, the built environment, customer service, information and communication and transportation that has not been identified or planned for. The accessibility for ontarians with disabilities act, 2005 aoda, is a law passed by the ontario legislature that allows the government to develop specific standards of. Providing documents in the pdf ua format will ensure that you are supplying the most widely accepted format and meeting aoda standards, in the most cost effective way. People with disabilities are a growing market that businesses cant afford to overlook. Nearly 2 million people in ontario have a disability 17, as the population ages this number will. Recognizing the history of discrimination against persons with disabilities in ontario, the purpose of this act is to benefit all ontarians by.
We had another busy and exciting year for the accessibility. The accessibility for ontarians with disabilities act, 2005 aoda became law on june, 2005. This document is provided as a guide to bias in ontario for the accessibility for ontarians with disabilities act, 2005 aoda. Ontario has a law called the accessibility for ontarians with disabilities act aoda. This aoda compliance training is also important because the aoda is a law, and the customer service standards are a part of that law. Training resource accessibility standards for customer. Illustrations were provided by mandy saile bijous whimsy and wayne kestevan kestevan design. Under this landmark legislation, the government of ontario will develop mandatory accessibility standards that will identify, remove and prevent barriers for people with disabilities in key areas of daily living. Aoda accessibility of ontarians with disabilities act. You can use it to supplement the training of any person who deals with the public or other third parties on your behalf, or anyone who. Web accessibility guidelines for organizations in ontario. There are many guides out there that cover why you should make your pdf s compliant, but i found many of these guides lacking in technical competence.
This 5part elearning series 20 minutes is for public, private and notforprofit sectors and completes the training requirements for section 7 of the integrated accessibility standards of the aoda. The integrated accessibility standards regulation iasr are standards under the aoda that include general requirements and standards for information and communications, employment and transportation and design of public spaces. Claude thibeault, mnr dryden district office, daryl coulson, rob. Apr 25, 2018 but what you might not know is how the aoda applies to your website and other digital properties. Aodas integrated accessibility standards regulation iasr.
Expect businesses and public service organizations, like schools, hospitals and community centres, to. As an employer, ontario s accessibility standards require that you make your workplace and employment practices accessible. This course on the aoda was designed to help you learn about the integrated accessibility standards regulation iasr employment standard. This guide is protected by crown, which is held by the queens printer for ontario. Ontario central forms repository form identification. Making progress the aoda builds on progress made under earlier legislation. This page was built to to guide you through the process of making pdfs aoda compliant with adobe acrobat. Mar 31, 20 home annual report 201220 rights, partners, action. Aoda is the law, and the province is enforcing accessibility standards. Accessibility for ontarians with disabilities act aoda. The accessibility for ontarians with disabilities act aoda. It sets out obligations for certain persons, businesses and other organizations to provide goods or services in a way that.
Interim amendments to ontario s 2012 building code. Ontario has laws to ensure all ontarians can access your organizations goods, services or facilities. This mandate ensures that hiring personnel remove barriers for applicants with disabilities and improve their chances for employment. Furthermore, aoda standards require all organizations to have accessible hiring processes. Its goal is to make ontario accessible for people with disabilities by 2025. This document is provided as a guide to the accessibility standards for customer service which is ontario regulation 42907 under the accessibility for ontarians with disabilities act, 2005 aoda.
Aoda standards explained for ontario employers peninsula canada. The accessibility for ontarians with disabilities act aoda was introduced in 2005. It is a foundation that you can adapt or customize to your particular service area. Key points from the accessibility for ontarians with. New aoda requirements effective january 1, 2017 employment. About the accessibility for ontarians with disabilities. Disabilities act, 2005 aoda is a law in ontario that allows the government to develop specific standards of accessibility and to enforce them. As of january 1, 2017, several new requirements have taken effect under the disability law regime in ontario. The accessibility for ontarians with disabilities act the aod a requires every employer and employee in ontario to take training on the aoda and the ontario human rights code in the next couple of years. The ontarians with disabilities act, 2001 oda requires the. Aoda compliance checklist the purpose of this checklist is to summarize the most common legal requirements for private sector organizations under the accessibility for ontarians with disabilities act aoda. In addition, the standards require that new public transit vehicles, such as buses and trains, are accessible.
The costs, both in time and money, make this impractial. Bia handbook on the accessibility for ontarians with. Accessibility standards for persons with disabilities. However, under the customer service standard of the accessibility for ontarians with disabilities act aoda, service providers policies must state that service animals are welcome. Electric vehicle charging, plumbing and sewage systems. The accessibility standards for customer service regulation, made pursuant to the accessibility for ontarians with disabilities act, 2005, requires that all organizations and ministries within the ontario government provide accessible services to persons with a disability. The aoda was designed to make ontario more accessible by identifying, removing and preventing barriers for persons with disabilities. In general, animals are not allowed in most city facilities and on transit.
Accessibility for ontarians with disabilities act aoda 2005 designated public sector organizations 149 employees transportation standard deadlines not included 2010 customer service train all staff and volunteers, including board members policy file accessibility report by dec. In addition to certain other persons and organizations, the act establishes accessibility standards that apply to those who employ people in ontario. Forest management guide for conserving biodiversity at the stand and site scales background and rationale for direction. By january 1, 2012, every provider of goods or services in ontario was to have established policies, practices and procedures governing the provision of its goods or services to persons with disabilities. This policy is intended to meet the requirements of accessibility standards for customer service, ontario regulation 42907 under the accessibility for ontarians with disabilities act, 2005, and applies to the provision of goods and services to the public or other third parties, not to the goods themselves. If there is any conflict between this guide and the integrated accessibility standards regulation or the aoda, the regulation and the aoda are the final authorities. File formats for aoda compliance accessible document solutions. Forest management guide for conserving biodiversity at the. Pdf originally published may 2012 what is to be established.
The integrated accessibility standards ias made under the accessibility of ontarians with a disability act aoda sets out a comprehensive framework for business in ontario to ensure the accessibility for employees and customers. Under this landmark legislation, the government of ontario has developed mandatory accessibility standards that identifies, removes, and prevents barriers for people with disabilities. The accessibility for ontarians with disabilities act, 2005 aoda uses the same definition of disability as the ontario human rights code, which includes both visible and nonvisible disabilities. The province requires all municipal staff, volunteers and contractors to be trained on these standards. Artificial intelligence ai is poised to impact our everyday lives as much as electricity did more than a century ago, and companies large and small are coming to ontario to harness ai to uncover solutions to. The accessibility standards for customer service, ontario regulation 42907, was created under the accessibility for ontarians with disabilities act, 2005 aoda. This handbook was produced by the ontario bia associations go on. The aoda came into effect in 2005, and it applies to ontarios public and private sectors. If you are using this online service on a shared computer in a public area i.
The goal is for the province to become fully accessible to people with disabilities by 2025 1. The guide is not legal advice and should be read together with the official language of the standard and the aoda. This accessibility standards for customer service policy, which complies with the customer service requirements of ontario, canadas accessibility for ontarians with disabilities act, 2005 the aoda, memorializes our commitment to these goals. As of january 1, 2017, all organizations in ontario, regardless of size both private and public are required, upon request, to provide documents in accessible formats for individuals with disabilities. The information and communication standards section of the legislation deals with digital accessibility concerns.
About the accessibility for ontarians with disabilities act. Building accessible communities project, an enabling change project with the government of ontario. The aoda requirements summarized below are either currently in effect or will take effect on january 1, 2015. The accessibility for ontarians with disabilities act aoda the accessibility for ontarians with disabilities act, 2005 aoda became law on june, 2005. Stand and site guide background and rationale for direction july 15, 2010. The accessibility for ontarians with disabilities act, 2005 aoda, is a law passed by the ontario legislature that allows the government to develop specific standards of accessibility and to enforce them. Over the next 20 years, aging ontarians and people with disabilities will represent 40% of total income in ontario. The accessibility for ontarians with disabilities act, 2005 aoda, is important to ontario and hp as well.